Silver Ring-Entrancing Legacy
Description
A mermaid is more than just a magical creature, it is also a kid's ability to imagine and believe that anything is possible. That kid's imagination is embraced here in this sterling silver ring with two mermaid tails on each end forming a wonderful design. It is made with sterling silver which has given it the freedom to have an open design.
QUESTIONS & ANSWERS
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Info
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Ring size chart
All of our rings are listed in US Ring Sizes.
If you are unsure, simply measure the inside circumference of a ring that currently fits you in mm
Then click here to find your measurement
The Diameters are listed at the bottom left hand side of the page
Find your Diameter and then follow this line across to the United States column
This is your Ring Size ♗
If you already know your Ring Size in Europe or Australia, simply find your Ring Size on the form below and follow across until you see your measurement in US.
Shipping
USPS First Class Mail :- It’s $4.99 that includes the product insurance as well.
Estimated delivery time 3-5 business days. .(Except Sat-Sun)
For Orders outside USA, Estimated delivery time is 5-7 working days depending on the place from where the order is placed.
Free Worldwide Shipping over $49.
Contact US
info@gemstonesilverjewelry.us
Website: www.gemstonesilverjewelry.us
Returns
Q. Can I return/exchange the jewelry?
A. If you are not 100% satisfied with the product you have received, you can return/exchange it within 15 days of receiving the order. The only condition is that the product should be in the same state as you received it.
Q. How much refund do I get in the Product Returns?
A. You will receive full refund against your return, excluding shipping charges (if any).
Q. How do I return/exchange the product?
A. If you decide to return the product for any reason, you may send us an email at info@gemstonesilverjewelry.us along with the photo of the product received. Let us know if you cannot send an image for the product received. Once acknowledged by us, you can initiate the return process by sending it at Gemstone Silver Jewelry. Com LLC P.O. BOX 30430 LAS VEGAS, NEVADA 89173-0430 and share the tracking number on email.
Please note that the return shipping will be borne by you in the case of product returns.
As soon as we receive the product, it will pass through our inspection team. Any wear and tear, alteration, resizing, or any other changes to the returned product will make it fail the inspection and the product will be shipped back to you. Please note the inspection team may take upto 7 days to complete and send the report back to you.
Q. Will I be charged for shipping in case of Product Exchanges?
A. Don’t worry, we will cover the return shipping cost in case of product exchange. And, it would get settled at the time of sending the exchanged product.
Q. How do I select the product I want in exchange?
A. Once the product passes the inspection, we will contact you to gather details of the product you want in exchange. Visit https://www.gemstonesilverjewelry.us/collections/moonstone-collection for selecting the product you want in exchange in lieu.
Q. When will I receive the refund?
A. Once product inspection is completed, we will initiate a refund within 15 days.
Q. Does my product hold a WARRANTY?
A. Every piece of Jewelry has a 1 month (30 days) warranty. If any item is unintentionally damaged, it would get replaced by a new one. You may also exchange to a lesser value item and the difference would get adjusted / refunded.
PROMOTIONAL ITEMS:
If your purchase was accompanied by a promotional item, you need to return that item too, in order to receive full refund. This is not required in case of exchange.
For any queries regarding our product, shipping & returns, kindly contact us at info@gemstonesilverjewelry.us.
Care
CARE INSTRUCTIONS FOR STERLING SILVER/ PLATED JEWELRY
Keep you Bohemian Moonstone jewelry as shiny as a new piece always by following these few steps:-
⇨ Keep your jewelry in a box/pouch to prevent it from natural sunlight and excessive heat.
⇨ Jewelry should be avoided while swimming in chlorinated pool and salt water. If it comes in touch then pat dry it as soon as possible to avoid tarnishing.
⇨ Prevent your Jewelry from rubbing against rough garments, surfaces and metals to avoid scratching and chipping.
⇨ Avoid wearing it when exercising.
⇨ Try to avoid products such as hairspray, body lotion and perfume coming into contact with your jewels.
⇨ Avoid sprays, Body lotions and perfumes to come in contact with the Jewelry.
TARNISHING
Like any other metal, Sterling Silver also has the tendency to tarnish over time. Though, it is normal, use the steps to clean our silver items.
⇨ Use a polishing cloth and rub it to remove unwanted tarnish.
⇨ If the tarnished areas will not budge, use water and/or metal polishing solution to help with the removal of it.
⇨ Ensure to pat dry afterwards.
PLATED JEWELLERY
Plated Jewelry needs a little extra care and love than other pieces. To make the most out of your plated Jewelry…
⇨ It should be kept dry at all times.
⇨ Don’t wear it in the shower.
⇨ Keep them away from all types of lotions and chemicals.
⇨ It is normal for plating to wear off over time. So treat your Jewelry with utmost care.
